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Effective Date: June 1, 2025

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Welcome to www.achievingjoy.com. By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please discontinue use of this site.

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1. Acceptance of Terms

These Terms and Conditions govern your use of the Achieving Joy website and all content, services, and products available through it. These terms apply to all visitors, users, and others who access the site.

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2. Not a Substitute for Professional Care

The content on this website is provided for general informational and educational purposes only. Nothing on this site constitutes professional mental health advice, diagnosis, or treatment. Always seek the guidance of a qualified mental health professional with any questions you may have about a mental health condition. Never disregard professional advice or delay seeking it because of something you read on this website.

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3. No Therapist-Client Relationship

Use of this website, submission of an intake or contact form, or communication with Achieving Joy through this site does not create a therapist-client relationship. A formal therapeutic relationship is established only through completion of a signed client services agreement and a formal intake process conducted by a licensed clinician.

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4. Intellectual Property

All content on this website -- including text, graphics, logos, images, and program materials -- is the property of Achieving Joy and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

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5. Third-Party Links

This website may contain links to third-party websites, including our scheduling platform and social media pages. These links are provided for your convenience only. Achieving Joy does not endorse, control, or assume responsibility for the content or practices of any third-party site. We encourage you to review the terms and privacy policies of any site you visit.

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6. User Conduct

By using this site, you agree not to:

• Use the site for any unlawful purpose

• Transmit any harmful, offensive, or disruptive content

• Attempt to gain unauthorized access to any part of the site or its related systems

• Misrepresent your identity or affiliation

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7. Disclaimers and Limitation of Liability

This website is provided on an "as is" and "as available" basis. Achieving Joy makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on the site.

To the fullest extent permitted by law, Achieving Joy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use this website.

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8. Emergency Situations

This website is not monitored in real time and is not appropriate for crisis communication. If you are experiencing a mental health emergency, please call 988 (Suicide and Crisis Lifeline), call 911, or go to your nearest emergency room.

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9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.

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10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

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11. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Achieving Joy

Website: www.achievingjoy.com

Phone: (301) 541-3225

Email: schedule@achievingjoy.com

Accessibility Statement

Effective Date: June 1, 2025

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Achieving Joy is committed to ensuring that our website, www.achievingjoy.com, is accessible to all individuals, including people with disabilities. We believe that everyone deserves equal access to mental health information and services, and we are actively working to improve the accessibility of our digital presence.

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Our Goal

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

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Measures We Are Taking

We are working to improve accessibility across our website, including:

• Including descriptive alt text on all images

• Using clear heading structure to aid screen reader navigation

• Ensuring sufficient color contrast between text and background

• Providing text alternatives for non-text content

• Making all form fields clearly labeled and keyboard-navigable

• Ensuring that links have descriptive text (not just 'click here')

• Testing our site with accessibility tools on an ongoing basis

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Known Limitations

Our website is built on the Wix platform, which handles much of the underlying accessibility infrastructure. While we do our best within that platform, some areas may still present barriers. We are committed to addressing these as we are able.

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If you encounter a specific barrier or have difficulty accessing any content on our website, please contact us and we will do our best to provide the information in an accessible format.

Alternative Access to Information

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If you are unable to access any content or functionality on our website due to a disability, please contact us by phone or email. We are happy to:

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• Provide information in an alternative format

• Assist you in completing our intake or contact forms by phone

• Answer questions about our services and scheduling verbally

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Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please reach out to us:

Achieving Joy

Website: www.achievingjoy.com

Phone: (301) 541-3225

Email: schedule@achievingjoy.com

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We aim to respond to accessibility feedback within 5 business days.

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Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY), or file a complaint through the ADA National Network at www.adata.org.

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